Question 1

How do I book a bus ticket online in Rwanda?

Accepted Answer

Simply visit Vuduka.rw, choose your departure and arrival cities, pick a trusted agency, select your seats, pay securely online, and receive your SMS ticket within seconds. We handle the rest with a smile!

Question 2

Which bus routes can I find on Vuduka?

Accepted Answer

We partner with all major Rwandan bus operators—covering Kigali, Musanze, Butare, and beyond. If a route exists, you’ll find it glowing on our platform.

Question 3

What payment methods are accepted?

Accepted Answer

We accept MTN and Airtel Mobile Money, as well as major debit and credit cards. Your transaction is encrypted end‑to‑end for complete peace of mind.

Question 4

Can I cancel or modify my booking?

Accepted Answer

Life happens! You can request a change or cancellation up to 24 hours before departure. Our friendly support team will assist you every step of the way.

Question 5

How do I receive my ticket?

Accepted Answer

Your ticket is sent instantly via SMS to the number you provide. Simply show the SMS at boarding—no printing required.

Question 6

Is my personal information secure?

Accepted Answer

Absolutely. We use industry‑leading encryption and never share your data with third parties without consent. Your trust means everything to us.

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